BrightFocal Shipping Policy
DOMESTIC SHIPPING
Domestic Shipping (Within continental U.S.) is shipped using standard shipping (Free Shipping with approximately 2-4 business days delivery service). Each order undergoes BRIGHTFOCAL proprietary sturdy packaging. We ship around the clock from Monday through Saturday. We normally process and ship the same day for all orders cleared before the cutoff time*. We used to provide PRIME delivery on Amazon so that you could be rest assured we provide fast shipping service.
Domestic FREE Standard Shipping (approximately 2-4 business days) Same day processing* | FREE | |
Domestic 3 days Shipping ( UPS 3 day select) Same day processing* | UPS Discounted Rates ( Calculated at Checkout ) | |
Domestic 2 Days Shipping ( UPS 2 day air) Same day processing* | UPS Discounted Rates ( Calculated at Checkout ) | |
Domestic Overnight Shipping ( UPS Next day Air) Same day processing* | Please drop us a message with your city and zip code before purchase so that we can provide Discounted Rate Quote |
*IMPORTANT:
- Cut-off time for standard order is 5 PM EST.
- Cut-off time for 3 days, 2 days and Overnight Shipping is 4 PM EST.
- Some orders may require verification prior to shipping, please check your email for additional information needed to process your order and reply the message promptly.
Please note that we are not responsible for any delays caused by the shipping company or due to any natural disaster or severe weather such as flood, tornado, volcano eruption, earthquake, or landslide.
Please be aware that we only provide DELIVERY CONFIRMATION service when we ship the product. We do not provide SIGNATURE CONFIRMATION service by default. If you are shipping the product to a location where the chance of theft or lost packages are high, you need to email us at sales@brightfocal.com to add that service. We may charge extra for the service. SIGNATURE CONFIRMATION requires the customer to be present at the time of the delivery of the product. Should you require signature confirmation for your delivery please email us with your Order Number. Please contact us immediately after you place the order. We can not add or change service after order is shipped.
INTERNATIONAL SHIPPING
We currently do not offer international shipping. If you plan to use international cargo forwarder or hand carry to ship items internationally, please ask your freight forwarding company to double box packages before shipping to you and buy insurance if needed.